


When water damage strikes, Samuel Lee Services responds with same-day service and expert clarity. One Missoula family had their basement fully restored in under a week thanks to the CertiClean Protocol™ — transforming chaos into calm, with every step clearly explained and expertly handled.
A typical homeowner in Missoula County returned home after a weekend away to find standing water in their basement due to a burst pipe. Overwhelmed, unsure who to call, and concerned about long-term damage and insurance coverage, they needed fast help. Their first few calls to other contractors went unanswered or were met with long lead times. Then they found Samuel Lee Services LLC.
The homeowner’s biggest concerns were mold growth, rising costs from delayed action, and navigating the insurance claim alone. They wanted immediate support, honest communication, and a clear path forward. Like many in similar situations, they felt emotionally drained and needed a professional who would take ownership of the crisis — not add to their stress.
Samuel Lee Services answered the initial call live and scheduled a same-day visit. Their technician arrived within hours, conducted a full moisture assessment using thermal imaging, and provided a clear verbal estimate on the spot. The remediation team deployed industrial-grade drying equipment, handled the full restoration, and stayed in regular contact throughout. The homeowner was walked through each phase, including insurance documentation and post-cleanup verification.
In just five days, the home was fully dry, structurally sound, and safe to occupy again. The homeowner was not only relieved but impressed by the clarity and professionalism shown at each step — from emergency response to insurance assistance.
Flood damage resolved within 5 days
Same-day on-site estimate and action
Clear communication reduced stress and confusion
Insurance paperwork support provided


When mold threatened a Missoula family’s health, Samuel Lee Services stepped in with fast, certified remediation. Their home was safe again in less than a week — and for the first time in months, they could breathe easy. The process was transparent, efficient, and family-focused from start to finish.
A Missoula couple began noticing a musty smell and discoloration on walls following an earlier plumbing issue. Initial contractors dismissed their concerns or suggested major renovation. With health worries mounting — especially for their young child — they turned to Samuel Lee Services LLC for answers.
Their primary concerns were hidden mold spreading behind walls, uncertain insurance eligibility, and being misled about the scope and cost of work. Emotionally, they were anxious and mistrustful from previous contractor interactions. They needed transparency, a health-focused approach, and reassurance that their family’s safety was the top priority.
Samuel Lee Services conducted a same-day mold inspection using advanced detection equipment. Their team identified the affected areas and clearly explained the remediation plan — including potential insurance pathways. Using HEPA air scrubbers and dehumidifiers, the team executed a minimally invasive cleanup. Throughout the process, they kept the family informed, respected their space, and confirmed that all mold was safely removed before job completion.
Within a week, the couple’s home was cleared of all visible and airborne mold, and a follow-up walkthrough provided peace of mind. They expressed immense relief at having found a service that valued both their health and their concerns.
Full mold remediation completed in 6 days
Safe, minimally disruptive treatment
Insurance claim support simplified the process
Family felt safe and in control again

